PremierOffice Support

We are here to thoroughly train, configure and implement your unique needs – getting you fully integrated into PremierOffice in no time.

Customization

Your business is unique and you will have unique requirements.Our developers will modify the software to suit them. If you define a requisition type not currently contained in PremierOffice, we can design and build it for you.

Configuration

PremierOffice is easily configurable to meet your standards. Your solution may not require certain requisitions, features and functions. We’ll configure PremierOffice so it’s ready when you are – at no extra cost to you.

Consultancy

We’ll come on-site to help you assess and define your needs. With PremierOffice, we will help you with implementation and with change management, to ensure you have a smooth transition into your new way of doing business.

Security

PremierOffice’s servers are hardware firewall protected and honed (Multiple Internet connections). Browsers and interfaces are encrypted using the SSL/TLS protocol (HTTPS). PremierOffice uses unique PIN numbers and specific login procedures to allow users, coordinators and administrators to access, assign (request) and update data, depending on security level and zone of responsibility.

Integration

PremierOffice can be integrated with various accounting software packages. Sage’s Simply Accounting and Intuit’s QuickBooks are fully supported and can be auto-configured. PremierOffice can also auto export a CSV flat file for integration into any accounting software – including ERP software.

Implementation

PremierOffice is an integrated workplace management solution. All you need now is access rights. Once we have configured and customized your software – you’re ready for PremierOffice.

Training

A full set of web-based training material is available for all key roles related to PremierOffice – including job descriptions and/or work instructions for the following roles:

Administrator (responsible for all company information/data and all employee access rights in PremierOffice)
Coordinator (responsible for assigning (and tracking) work requests to the proper departments/workers for completion using PremierOffice)
Runner (responsible for delivering finished work/mail/supplies/copy jobs etc. to users)
Users (your employees that use PremierOffice to request work)

If you need – we can provide a PremierOffice trainer to work with you and your staff on-site.

Speak to an Expert

The PremierOffice team is excited to show you the ins-and-outs of office-service automation. Contact us today to see your new way of doing business.

Schedule a Free Demo Today